Privacy Policy for TagPilot

Effective Date: September 11, 2025

TagPilot (“we,” “us,” or “our”) is a Shopify app designed to provide intelligent product tag management, collection creation, and personalized store enhancements. This Privacy Policy explains how we gather, use, protect, and share information when you install or use our app via Shopify.

1. Acceptance of Terms

By installing or using TagPilot, you agree to this Privacy Policy and any updates we may publish. If you disagree with any part, please discontinue using the app.

2. Information We Collect

A. From Shopify Merchants

Upon installation, TagPilot accesses certain Shopify store data:

• Store name & domain
• Store owner's name & email
• Store location & timezone

This data is used to provide relevant suggestions, localizations, support, billing tracking, and security alerts.

B. About Your Customers

We do not collect or store any personal information about your customers (e.g., names, emails, addresses, or order details)—unless explicitly disclosed for specific app features. If collected, such data is not stored by us for any duration.

C. Cookies and Usage Data

We may collect usage data (e.g., device type, browser, IP address, app performance metrics) and use cookies or similar tools for analytics to improve our service, similar to industry-standard approaches.

3. Use of Information

We use collected data to:

• Operate and improve TagPilot
• Personalize functionality (e.g., locale, timezone)
• Respond to support inquiries
• Send critical updates, alerts, and compliance notifications
• Monitor usage performance and enhance features

4. Disclosure of Information

We do not sell, rent, or lease your personal data. Disclosure of your information occurs only in limited circumstances:

• Protection: to prevent fraud, defend our rights or those of users
• Service Providers: only when necessary to support the operation of the app (e.g., analytics, monitoring) under strict confidentiality agreements
• Third-Party Links: our app or documentation may include links to external websites. Those sites are governed by their own privacy policies—please review them separately.

5. Data Retention & Security

Retention Period: We retain your data for up to one year or until you request deletion.

Security Measures: We deploy reasonable technical and administrative safeguards to protect data, though no system is entirely risk-free.

Please contact us at subarna.bluehorse@gmail.com to exercise these rights.

We do not sell your personal information. You may request access or deletion by contacting us as above.

6. Changes to This Policy

We may update this Privacy Policy to align with changes in our operations or legal requirements. Significant amendments will be communicated via email and reflected in Shopify's admin dashboard. Continued use constitutes acceptance of changes.

7. Contact Us

For questions, data access requests, or deletion requests, please contact:

Email: subarna.bluehorse@gmail.com